Privacy & Policy

Introduction
Our Privacy Policy will help you understand what information we collect on the “VCS” Website and how uses it.
Reference to the “VCS” Website in this Privacy Policy is inclusive of ‘we’, ‘our’ or ‘us’, and at all times we refer to the “VCS” as the Website that provides the Services. When we talk about ‘Services’ in this Privacy Policy, we are referring to our services are currently available on our website.
Information we collect and receive
1.    Customer Data
Content and Information submitted by the users is referred to in this Privacy Policy as ‘CUSTOMER DATA’. Customer data is controlled by our the “VCS” Website. Where we collect or process Customer Data, we do so on behalf of the Customer. Here are some examples of Customer Data (but keep in mind they are examples only and there may be others): messages, (including those in chats and direct messages), pictures, deleted messages and other types of files
2.    Other Information:
Our website may also collect and receive the following information:
a-    Account Creation Information: Users provide information such as an e-mail address and password to create and account. 
b-    Usage Information: This is information about how you are accessing and using the Services, which may include administrative and support communications with us and information about people, content, links you interact with and what third party integrations you use (if any).
c-    Contact Information: With your permission contact information is collected when you use/visit our website.
d-    Log Data: Our servers automatically record information, including information that your browser sends whenever you visit our website. This log data may include without limitation your internet protocol address, your browser type and settings, the date and time of your use, information about your browser configuration and plug- ins, language preferences, and cookie data.
e-    Device Information: We may collect information about the device you are using, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
f-    Geo-location information: Precise GPS location from mobile devices is collected only with your permission. Wi-Fi and IP addresses received from your browser or device may be used to determine approximate location.
g-    Integrations: If you integrate with a third-party service provider, we will integrate that service to ours. The third-party provider may share certain information about your account with the “VCS” Website. However, we do not receive or store your passwords for any of these third-party providers.
3.    How We Use Your Information
3.1    Customer Data
The “VCS” Website may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions 
a-    To prevent or address Services, security, technical issues or at a customer’s request in connection with customer support matters; 
b-    As required by law; 
c-    As set forth in our agreement with the Customer or as expressly permitted in writing by the Customer.
3.2    Other information
We use other kinds of information 
a-    To understand and improve our Services;
b-    To communicate with you by:
-    Responding to your requests. If you contact us with a problem or question, we will use your information to respond.
-    Sending e-mails and messages. We may send you Services related and administrative e-mails and messages. We may also contact you to inform you about changes in our Services, our Services offerings, and important services related notices, including without limitation security and fraud notices. These e-mails and messages are considered part of the Services you may not opt of them. In addition, we sometimes send e-mails about new Services features, or other news about the website. You may opt out of these at any time.
3.3    Billing and Account Management
We use account data to administer accounts and keep track of billing and payments.
3.4    Communicating and marketing
We often need to contact you for invoicing, account management and similar reasons.  We may also use your contact information for our own marketing or advertising purposes. You may opt out these at any time.
3.5    Investigation and Prevention of abuse and fraud.
The “VCS” Website is committed to keep the information provided by you secure and also prevent abuse and fraud.
This policy is not intended to place any limitation on what we do with data that is aggregated and/or de-identified so it is no longer associated with identifiable user or Customer of the Services.
4.    Sharing & Disclosure
There are times when information described in this Privacy Policy may be shared by the “VCS” Website. This section describes only how the website may share such information. the website does not control how Customers, or their third parties choose to share and disclose Customer Data.
5-1    Customer Data
The “VCS” Website may share Customer Data
a-    With Third Party Service Providers and Agents. We may engage third party companies and individuals to process Customer Data.
b-    With affiliates. We may engage our website affiliates to process customer data.
c-    With third party integrations. the website may act on our customer’s behalf share Customer Data with the provider of an integration added by Customer or the website. The website is not responsible for how the provider of an integration may collect use and share Customer Data.
4-1    Other Information
The “VCS” Website may share other information as follows:
a-    About you.  There may be times when you contact our website to help resolve an issue specific to a governmental or official or legal process. In order to help resolve the issue we may share your information with the concerned government or official body.
b-    With third party service providers and agents. We may engage third party companies or individuals, such as third-party payment processors, to process information on our behalf.
c-    With affiliates. We may engage affiliates of our site to process other information.
4-2    Other Types of Disclosure
The “VCS” Website may share or disclose Customer Data and Other information as follows:
a-    During changes to our business structure: If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some of the the “VCS” company assets, financing acquisition or of all or a portion of our business, a similar transaction or proceeding or steps in contemplation of these activities.
b-    Statutory Compliance: To comply with legal or regulatory requirements and to respond to lawful requests, court orders or legal processes.
c-    To enforce our rights to prevent fraud and for safety: To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
The “VCS” Website may disclose or use aggregate or de-identified information for any purpose, it deems appropriate.
5.    Security
The “VCS” Website is serious about its security and takes various steps to protect information you provide to us, from loss, misuse and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
6.    No Warranty
You understand that the “VCS” Website does not provide any warranty, guarantee or representation of any kind concerning our ability to control, collect, correct, access, process, use, store, protect or transfer any personal information or concerning the existence or effectiveness of any security measures undertaken by Us. You agree that the website will not be liable for any claims, losses, or damages of any kind whatsoever which may result from the access, disclosure, use or modification by any party not authorized or authorized by us or the introduction of malware (including without limitation of viruses and worms) or other harmful elements to the system and their possible effects on personal information contained on the website. By accessing to our website, you acknowledge and understand to assume these risks.
7.    Limitation of Liability
The “VCS” Website and its affiliates, partners, and their respective employees, officers, directors shall not be liable to you or to any other person for any costs, damages (including any personal, exemplary, incidental, special, indirect or consequential damages) or liability of any nature, arising or resulting from the collection, use, transfer, processing or storage of personal information obtained by Us and resulting from your access to and use of the Services through our website.
8.    Changes to this Privacy Policy
We may change this policy from time to time, and which may be updated on our website at our discretion. If you continue to use the Services after those changes are in effect, you agree to the revised changes.
9.    To contact the “VCS” website
Please feel free to contact us, if you have any questions about our website Privacy Policy or practices. You may contact us at Info@vcs.sa.